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IT Support in Taunton & Somerset

Friendly, local IT support for small businesses — fast remote help when you need it, a real person on-site when it matters, and honest advice in plain English.

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Local IT support, without the jargon

We're an IT company based in Taunton, founded by two IT professionals with over 30 years of combined experience. We support small businesses across Somerset and the South West with the kind of service big national providers can't match: quick answers, plain English, and someone who can actually turn up at your door.

Our roots are in one of the most demanding IT environments there is — a working care home, where systems have to run 24/7 and failures affect real people. We bring that same standard of reliability to every business we support.

What we can take off your plate

  • Helpdesk and day-to-day support — fast, AI-assisted remote fixes for the problems that eat your time
  • Cyber security — protection against phishing and ransomware, plus Cyber Essentials certification to win bigger contracts
  • Microsoft 365 and cloud — email, file sharing, and backups set up properly and kept secure
  • WiFi and networking — reliable coverage for offices, workshops, and awkward old buildings
  • Websites and automation — professional websites plus smart automations for bookings, reminders, and follow-ups
  • Practical AI — tools that genuinely save hours on admin, not buzzwords

Why local matters

When your systems are down, you don't want a call centre queue. Being based in Taunton means we can be with businesses in Wellington, Bridgwater, or Yeovil the same day — and because we're small, you'll always talk to someone who knows your setup, not a stranger reading notes off a screen.

Don't just take our word for it: local personal trainer Kristy Ellis came to us for a website and left with automations that "freed up hours every week". That's the kind of difference we aim for with every client.

Specialists where it counts

If you run a care home, you'll want our dedicated care home IT support service — CQC-aligned systems, care software support, and DSPT guidance, proven in our own family's home. For everyone else, that specialist discipline simply means your IT is handled by people used to environments where downtime isn't an option.

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Questions & Answers

Local IT Support FAQs

We're based in Taunton and regularly work on-site across Somerset — Bridgwater, Wellington, Yeovil, Glastonbury, Minehead — and into the wider South West, including Exeter and Bristol. Day-to-day issues are usually fixed remotely within minutes; for installations, surveys, and hands-on problems, we come to you.
It shouldn't be, and we handle the heavy lifting. We audit what you have, document everything, and coordinate the handover with your outgoing provider so nothing gets lost and nothing goes down. Most switches complete within a few weeks with no disruption to your team.
No — care is our specialism, not our limit. We support small businesses of all kinds across Somerset: trades, professional services, retail, health and fitness, and more. The same discipline that keeps care homes inspection-ready keeps any business running smoothly and securely.
It depends on your size and what you need — fully managed support, security only, or ad-hoc help. We offer flexible, competitive pricing and always start with a free audit of your current setup, followed by a clear proposal with no obligation.

Tired of wrestling with your IT?

Tell us what's frustrating you and we'll take an honest look — free audit, clear proposal, no obligation.

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